Privacy Policy

Quest MST Academy – Mpumalanga Bush School Project
📍 Physical Address: Badplaas, Mpumalanga, South Africa
🏣 Postal Address: 1331 eMagadeni, Piet Retief 2380
📞 Phone: 072 829 8111 / 069 196 5911
📧 Email: info@questmstacademy.co.za

Last Updated: [2025-10-29]


1. Introduction

Quest MST Academy (“we”)respects your right to privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa and other applicable laws.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us—whether in person, online, or through our educational programs and activities.


2. Information We Collect

We may collect the following types of personal information:

  • Personal Details: Full name, ID number, date of birth, and gender.
  • Contact Information: Phone number, email address, and postal or physical address.
  • Academic Information: School records, enrolment data, and progress reports.
  • Payment Information: Bank details or payment confirmations (if applicable).
  • Website Usage Data: IP address, browser type, and activity logs (for visitors to our website).

3. How We Collect Your Information

Your information is collected through:

  • Application and enrolment forms
  • Direct communication (email, phone, or in person)
  • Our website contact forms
  • Social media interactions
  • Event or program registrations

4. Purpose of Processing Personal Information

We process personal information to:

  • Manage student enrolments and academic records
  • Communicate with students, parents, and partners
  • Administer educational programs and events
  • Process payments and issue invoices or receipts
  • Comply with legal and regulatory requirements
  • Improve our services and learning experiences

5. Legal Basis for Processing

We process personal information only when:

  • It is necessary for the performance of an agreement (e.g., student enrolment)
  • You have given consent
  • It is required by law
  • It is necessary to protect legitimate interests

6. Data Protection and Security

We take reasonable, appropriate measures to safeguard personal information against:

  • Loss, misuse, unauthorized access, alteration, or disclosure
  • Physical or digital theft of data

Security measures include encryption, password protection, secure storage, and staff confidentiality agreements.


7. Sharing of Information

We do not sell or rent personal information.
We may share limited information with:

  • Educational partners or facilitators involved in program delivery
  • Payment processors (for tuition or donations)
  • Government or regulatory authorities, when legally required

All third parties are bound by confidentiality and data protection obligations.


8. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purpose for which it was collected
  • Comply with legal and accounting obligations
    Once no longer required, data is securely deleted or anonymized.

9. Your Rights Under POPIA

You have the right to:

  • Request access to your personal information
  • Correct or update inaccurate information
  • Withdraw consent (where applicable)
  • Request deletion of your data (subject to legal limits)
  • Lodge a complaint with the Information Regulator of South Africa

10. Cookies (Website Visitors)

Our website may use cookies to enhance user experience, analyse traffic, and store preferences. You can modify your browser settings to disable cookies, but some features may not function properly.


11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.


12. Contact Us

For any questions or requests regarding this Privacy Policy or your personal data, please contact us at:
📧 info@questmstacademy.co.za
📞 072 829 8111 / 069 196 5911y be checked through an automated spam detection service.